Former Attorney Alejandra Lozano Permanently Closes Her Office: Important Steps for Immigration Clients
- Attorney Denise P. Cabrera
- 5 days ago
- 4 min read
If you were a client of former attorney Alejandra Lozano, there are important updates you should know. According to a notice published on Luz Legal’s website, the office permanently closed on June 10. The announcement explains how clients can obtain their case files, request potential refunds, and protect their immigration cases moving forward.
Alejandra Lozano's Office Has Permanently Closed
As of June 10, the office of former attorney Alejandra Lozano has permanently ceased operations.
A notice published on Luz Legal’s website states that all clients should receive an electronic copy of their case file within the next 60 days. Clients who do not receive their file during that timeframe are instructed to contact the organization through the link provided on the website.
For individuals who have ongoing immigration matters, obtaining and reviewing their file should be a priority.
Clients Should Expect a Copy of Their Immigration File
According to the announcement:
Clients will receive an electronic copy of their file within 60 days.
If the file is not received, clients should use the contact link provided on the Luz Legal website.
Reviewing the contents of the file is important to understand what documentation was prepared and submitted.
If your case involved an application already submitted to USCIS, reviewing the documents in your file can help you understand the current status of your case.
For additional information about immigration filings and case documentation, you may find our article on Adjustment of Status helpful.
Refunds May Be Available in Some Cases
The notice also states that refunds may be available in certain situations.
However, if an immigration application was already submitted to USCIS, clients should not expect a refund.
Based on the information provided in the announcement:
You May Want to Request a Refund If:
You paid legal fees in full.
No application was filed with immigration authorities.
Your case qualifies under the refund policies described in the notice.
Clients who believe no filing was submitted on their behalf should carefully review their records and request clarification if necessary.
Update Your USCIS Mailing Address Immediately
One of the most important warnings in the announcement concerns communication.
The office states that it is no longer monitoring:
Phone calls
Emails
This creates a potential problem for individuals whose USCIS correspondence was being sent directly to the former law office.
If USCIS continues sending notices to an address that is no longer monitored, you could miss important communications regarding your immigration case.
How to Update Your Address
The information provided recommends updating your address as soon as possible by:
Filing Form AR-11 by mail.
Contacting USCIS directly.
Taking action quickly may help ensure you continue receiving notices related to your immigration case.
Request Your Immigration Records Directly From USCIS
Even if you receive a copy of your file from the former law office, it may be beneficial to obtain your records directly from immigration authorities.
This allows you to verify:
What documents were submitted.
What information USCIS currently has in its records.
The status of any pending filings.
Having both your attorney file and your immigration records can provide a more complete picture of your case.
Practical Recommendations for Former Clients
If you were previously represented by Alejandra Lozano's office, consider taking the following steps:
Wait for the electronic copy of your file to arrive.
Contact the organization if you do not receive it within 60 days.
Review whether any applications were actually submitted to USCIS.
Determine whether you may qualify for a refund.
Update your mailing address immediately if USCIS correspondence was being sent to the former office.
Request your immigration records directly from USCIS.
Seek legal guidance if you are unsure about the status of your case.
Individuals concerned about possible misrepresentation or unresolved immigration matters may also find helpful information on our Immigration Scam Warning page.
Frequently Asked Questions
When did Alejandra Lozano's office permanently close?
According to the announcement, the office permanently closed on June 10.
How will clients receive their files?
Clients are expected to receive an electronic copy of their file within 60 days.
What should I do if I do not receive my file?
The notice instructs clients to contact the organization through the link provided on the Luz Legal website.
Can I receive a refund?
The announcement states that refunds may be available in some cases. However, if an application was already submitted to USCIS, a refund will not be available.
Why should I update my address with USCIS?
If USCIS notices were being sent to the former law office, you may stop receiving important communications unless your address is updated.
Should I request my records directly from USCIS?
Yes. Even if you receive your attorney file, obtaining your records directly from USCIS can help you verify exactly what was submitted on your behalf.
Final Recommendation
The permanent closure of a law office can create uncertainty for immigration clients, especially when important case documents and USCIS correspondence may have been sent directly to the attorney's office.
Former clients should make sure they receive a copy of their case file, verify whether any applications were submitted, determine if they qualify for a refund, and update their address with USCIS immediately if necessary. Obtaining records directly from USCIS can also help confirm exactly what information was filed and the current status of a case.
If you are unsure about your immigration case, missing important documents, or need a second opinion regarding your legal options, consulting with an experienced immigration attorney can help you understand your situation and take the appropriate next steps.
Contact Denise P. Cabrera – Immigration Attorney in Santa Ana
Schedule a consultation to review your immigration file, understand the status of your case, and receive guidance about your available options.
Contact Information
📞 Phone: (714) 855-6741
🌐 Website: www.attorneydpc.com
This article is based on information publicly available at the time of publication and is intended for informational purposes only.